User Research + Task Definition + Performance Criteria
Visual Perception class: Professor Zender BY: Ezz Osman, Megan Sullivan, Bennett Nestok
Project Description:
1) Define a task (using the copier in the School of Design Office)
2) Conduct a “think aloud / role play” user test
3) Transcribe, code, and analyze data
4) Define task steps and interface objects
5) Assign hierarchy to interface objects
6) Design and test a revised interface
![](https://pro2-bar-s3-cdn-cf2.myportfolio.com/7c55b943cf794745da6088ef37b630a2/32367f393d1a48be9896c716_rw_1920.jpg?h=843a50b6a3189ff89290fcfe7470cc0a)
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![](https://pro2-bar-s3-cdn-cf.myportfolio.com/7c55b943cf794745da6088ef37b630a2/8a4a75e3e2194aef0c1bf141_rw_1920.jpg?h=d3782d4a32aabd4ca923bebe65a457e5)
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![](https://pro2-bar-s3-cdn-cf2.myportfolio.com/7c55b943cf794745da6088ef37b630a2/d12520477b1ce5a89c8630aa_rw_1920.jpg?h=82fd17b8e3a0eec728de288b213218be)
New Interface, V1 & V1B: Test Results:
Overall Critique:
Main page (COPY, SCAN, FAX) may be unnecessary
Keep related navigation items (breadcrumbing) in consistent area of screen.
Ideas Going Forward:
Nix main page.
Move related navigation items (e.g., EMAIL) to consistent area of screen.
Add step in between format and format type, for continuity.
Make second-to-last DONE button pop out more.
User #1: Went to scan first, then settings, then e-mail. Tried color choosing and resolution. Followed steps to complete task based off of steps in CGC scanners
User #2: Went straight to JPEG (not format)
User #3: Went straight to JPEG also (not format)
User #4: Correctly went to e-mail, went to format, went to JPEG correctly, clicked e-mail rather than DONE after inputting
![](https://pro2-bar-s3-cdn-cf3.myportfolio.com/7c55b943cf794745da6088ef37b630a2/e21d70cf7fe54051e1a63bd2_rw_1920.jpg?h=8fa4536452eea9f442b4242d3617ec53)
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